Business Product Analyst Level 2

We are looking for an enthusiastic and proactive professional with the necessary knowledge and experience in understanding and improving business processes and translate improvements and business requirements into technological developments; someone who will help us to continuously improve and maximize the value of our products on an on-going basis.

• The ability to use data analysis techniques to quickly analyze the impact of a product on defined key performance indicators;
• You easily switch between different tasks and work well with both users and development teams.
• You have at least 1-4 years of experience in business analysis or product development, preferably in a digital environment.
• You have experience in gathering and prioritizing user requirements.
• Familiar with improving user adaption by recognizing and tackling issues with the product.
• You have a bachelor's or master's degree and speak fluent English (Dutch is not required, but it is an advantage).
• Domain knowledge is a pre.

Competencies

• Organizational awareness
• Problem analysis
• Overseeing business processes
• Interpersonal sensitivity
• Multicultural awareness
• Innovation
• Impact

• A challenging role with a unique employer in the Netherlandss;
• A gross monthly salary between € 3.796,93 and € 5.424,18;
• Plenty of room for personal development and great advancement opportunities;
• Shift work allowance of up to 30%
• A good pension scheme;
• 8% holiday allowance;
• A year-end bonus of 8.33% (only to be used for OSG and MSG 1,2,3);
• A profit-sharing scheme, up to 20%;
• 25 days of paid holiday and 5 additional days off;
• 7 extra days off it you work irregulard shift;
• Great discounts on airline tickets (after at least 6 months of employment);
• A sustainable transport policy - use all public transport for your commute within the Netherlands, free of charge;
• If your job allows: working from home and up to 8 weeks working abroad (within the EU and Caribbean);
• Discount of your health insurance;
• A personal budget for sustainable employability.

Don’t wait any longer and apply for this function before the final boarding call on 10/29/2026! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. The selection process consists of two interviews and a security screening. Candidates who are positively selected for the first interview will receive an email allowing them to choose a suitable time slot themselves. This keeps the process fast and clear, and puts you in control of your schedule. You'll hear from us within two weeks after the vacancy closes.Through your personal candidate profile, you can log in at any time. There you'll find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates.Do you have the drive to grow further in this role? Then we look forward to your application. Within two weeks, you will receive a message from us. Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. A reference check can be part of the application procedure.