Logistics and operations

At KLM Logistics & Operations, timing is everything. From passengers and colleagues to cargo and aircraft – you make sure the operation runs smoothly every day.

Logistics and operations are the backbone of KLM. This is where planning, coordination and execution come together. You work in an environment where every minute counts and teamwork makesthe difference.

In this field, you ensure passengers, colleagues and cargo reach their destinations safely and efficiently. That means managing schedules, coordinating processes and finding smart solutions when conditions change. Whether it’s an early departure, a crowded gate area or global cargo shipments – you keep the operation running.

This is what it looks like

Your work is varied and hands-on. Sometimes you manage passenger flows, other times you oversee cargo planning or coordinate with pilots and ground staff. You monitor schedules, track processes and stay in close contact with different teams.

Whatever your role, you’re always looking ahead: spotting bottlenecks and solving them together with your colleagues. And because aviation never stands still, you learn something new every day. The mix of pace, collaboration and development makes logistics and operations a unique field.

Room to grow

At KLM, you are given the chance to grow. You will receive training, learn new tools and move into coordinating or leadership roles. This way, you contribute to a smooth operation while advancing your own career.

Whether you guide passenger flows, oversee cargo planning or coordinate between cockpit and ground staff: your work is tangible. You ensure KLM can keep flying today – and tomorrow.

Curious about the work behind the scenes? Discover stories from colleagues and projects like our Cargo Volume Scanner.

Explore the perks of working with us

More benefits
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An excellent pension scheme and 8% holiday pay

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A profit sharing scheme

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25 vacation days and 5 to 7 additional days off

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Substantial discount on airline tickets (if you have been employed for at least 6 months)

KLM Airbus at sunrise
Ground staff member posing, he's sitting on his towtruck in front of a plane
Ground staff woman posing in front of E2
Cargo-medewerker looking at colleagues
Loading cargo on a Martinair aircraft
Loading freight on airplane at night
Employee prepares cargo for shipment.
The great thing about KLM? No day is the same and you've got friends for life!
Team member operations colleague Steven posing infront of a plane
Everything is better with a smile on your face.
Tug driver Marcel giving a thumbs up