Agile Transformation Intern - KLM Engineering
At the KLM Royal Dutch Airlines Engineering department, we are in the middle of a large-scale Agile transformation across 40+ engineering teams. These teams operate in a complex, highly regulated environment where reliability, safety, and speed are critical.
To steer this transformation effectively, we need to make Agile maturity measurable, transparent, and actionable. That’s where you come in.
What will you do?
Your Mission
Build a live Power BI dashboard, fed by a repeatable digital data-collection process, that shows how Agile-mature our engineering teams are — and help sharpen the framework behind the questions we ask.
Your work will directly impact how engineering teams:
- Prioritize work
- Improve delivery predictability
- Balance planned vs. unplanned work
- Increase overall effectiveness
What You Will Do
- Build a Power BI dashboard that visualizes Agile maturity data for teams and leadership
- Design a digital questionnaire (e.g. Microsoft Forms) to assess team maturity
- Set up a repeatable data collection process so the assessment can be run again each quarter without manual rework
- Structure and clean the resulting data so it flows reliably into the dashboard
- Review our existing Agile maturity framework together with the Agile coaches and suggest improvements, informed by what the data shows
- Present your findings to teams and leadership in a clear, actionable way
Your end result: a working dashboard and a repeatable questionnaire process that we will continue to use after your internship ends.
Where do you land?
You will join the Engineering department within KLM Engineering & Maintenance (E&M).
Our teams support aircraft maintenance operations by:
- Providing technical expertise and engineering solutions
- Supporting hangars and component services
- Ensuring safety, compliance, and operational continuity
You will work closely with:
- Agile coaches and transformation leads
- Engineering team members and Product Owners
- Stakeholders across different business units
What Makes This Internship Unique
- You combine Agile + Data + Organizational change
- You build something that will actually be used at scale
- You gain exposure to a complex engineering environment (not just software)
- You interact with stakeholders across multiple levels of the organization
Your profile
- Student in Information Systems, Industrial Engineering, Data Analytics, Business, or similar
- Affinity with data, analytics, and dashboards (Power BI is a must)
- Experience with data cleaning in Excel, Python, or Power Query
- Able to design a simple digital form/questionnaire and structure the resulting data
- Basic understanding of Agile (Scrum/Kanban)
- Structured thinker with strong problem-solving skills
- Proactive and able to work independently
- Comfortable communicating with different stakeholders
- Fluent in English (Dutch is a plus)
What You Will Learn
- How Agile works in a complex, real-world engineering organization
- How to design measurement systems for organizational performance
- How to turn data into decision-making insights
- How to work with stakeholders across teams and leadership levels
- Hands-on experience with dashboarding and analytics tools
What is in it for you?
- A high-impact internship with real ownership
- A steep learning curve in Agile, data, and transformation
- Exposure to a large international organization
- A strong professional network within KLM
What do we offer
KLM offers you a highly instructive experience in a dynamic organisation in which you will play an important role. You can develop yourself considerably during this internship, both personally and professionally. In addition, this internship offers you the opportunity to build up your network, as you will be working with many different KLM employees!
Another advantage of a internship at KLM is the KLM Taxibaan association run by and for interns. This association expands your network and organises fun events and interesting excursions within the KLM organisation. There is also a internship allowance.
Every time I see an aircraft I stop and think, my components are in there.
Within the technical department, there are infinite growth opportunities.
Ready for your next destination?
Then don't wait any longer and apply for this function before the final boarding call on ! You don't need to write a cover letter; during your application we will ask you some specific questions. You will be notified within two weeks of the closing date of the vacancy.Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.
Apply now
Do you think we're a match?
Start your journey with us here.
Ask your Questions
If you have any questions regarding this vacancy, contact our recruiter Sissel or hiring manager Vahid!This job has the following ID number: 21913