Inflight Services

Woman in office

At Inflight Services, we help create optimal flight experiences behind the scenes - for passengers and employees.

At KLM, we pull out all the stops to give our customers an unforgettable experience, even behind the scenes like at inflight services. Here we support our cabin colleagues in the broadest sense of the word, but also provide a constant stream of new, distinctive products and services on board.

Ultimate onboard experience

The impact you make at Inflight Services is sky high. Hardly surprising, considering how many passengers we fly to their destinations every year. And not to forget the number of cabin attendants who dedicate themselves to that, flight after flight. We make their lives a lot easier, from suitable schedules to a last-minute repair of broken suitcase wheels in the Crew Service Hub. At Cabin Product & Service Engineering they also take care of our attractive onboard products and services. Think of a new on-demand service where passengers on intercontinental flights can order whatever and whenever they want.

Meet the Team

At KLM we aim for unforgettable customer experiences, every day. If you work at Inflight Services, you play an important role.

Our projects