More women in the male-dominated world of air freight

Article
Logistics and operations

Air freight. A world known for forklifts and heavy loads. And thus, a world that quickly conjures up images of tough, strong men. That image is slowly changing, partly due to women like product engineer Sterre. She demonstrates that KLM Cargo is about more than just forklifts and heavy loads – it’s also about talent development and diversity. Here’s Sterre, sharing her experiences in this vibrant and constantly evolving industry.

From internship to permanent position

Sterre joined KLM Cargo through her graduation internship. 'It turned out surprisingly well! When a position became available, I didn't have to think twice. Since I already knew the company, the people, and the site, it felt like a perfect match from the start.' Now she works as a product engineer, focusing on improving cargo processes, specifically for Fresh Cargo and Dangerous Goods.

What I love about my department, Business and Process Improvement (BPI), is that everyone is dedicated to improvement and innovation. My colleagues are driven to make an impact and elevate KLM Cargo to a higher level.' Additionally, Sterre notices that there is an immense amount of knowledge and passion within the Cargo division. 'Many colleagues have been here for decades and can tell you everything about the industry. That makes it a very educational environment.

Working in a 'male-dominated world'

Despite Cargo often being seen as a male-dominated world, Sterre feels very comfortable there. 'I'm not only one of the few women, but also one of the youngest in the team. Yet, I was warmly welcomed from day one. Of course, it's noticeable that fewer women work here, but I see that as an opportunity to bring a fresh perspective.

Ultimately, the success of our work hinges on knowledge and dedication – and in that, there's no difference between men and women.

Sterre

Advantages and challenges

Has she experienced any specific advantages or disadvantages as a woman? 'Not really. What I do notice is that a friendly smile often helps you get further. And that applies not just to women, but to men as well!' She can laugh about the sometimes direct humor of her male colleagues. 'I take it with a grain of salt; you should hear me at home.'

KLM Cargo seeks female reinforcement!

Sterre believes that the image of Cargo as a male-dominated world isn't entirely accurate. 'Especially in the office, the male-to-female ratio is already fairly balanced. In operations, it's different due to the physical nature of the work. However, there are women who could and would do that work just as well.' She would love to see more women join Cargo.

Discovering more and continuing to grow within KLM

When asked about the best part of her job, Sterre doesn't hesitate: 'The variety! I work with multiple products and have a lot of contact with both commercial and operational departments. That makes my job dynamic and challenging.' Her future plans? 'I'm still open to everything, but I want to discover more within KLM. It's a large company with so many interesting divisions that I’d love to learn more about!'

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