Senior Operations Research Consultant

Type vacature: Regular
City: Amstelveen
Hours per week: 32-40
Education: Master's degree (WO Master); Bachelor's degree (HBO Bachelor)

Apply before: 10/31/2021



You have flown with us, but what do you know about the operations behind every flight? Our whole company is one giant optimization puzzle: Should that London flight depart at 10:05 or 10:20? Can we reduce food waste by accurately predicting the number of passengers 14 days in advance? How should we balance breaks for check-in agents such that queues are minimized? How can we optimize our crew rosters such that we can accommodate the personal preferences of all our crew members? What is the most efficient aircraft for each flight to minimize fuel consumption and  environmental impact? In a major European airline operating at one of the busiest airports in the world, there is always an optimization challenge waiting for you.


We are looking for Senior Operations Research Consultants who will help us to design and develop innovative data science tools and to ensure that they match the business needs.  Are you ready to make a difference in our new Data & Technology organization?

What are you going to do?

Be ready to truly make a difference. As a Senior Operations Research Consultant, you will apply your optimization and data science skills to change the way KLM works, driving innovation and transforming us into a truly data-driven organization. But it does not end there. You might work on an innovation in KickstartAI (kickstartai.nl), be sent around the globe as part of the KLM/BCG partnership to build market-leading AI solutions (airlineoperations.ai) or contribute to the partnerships that we have with various universities to drive innovation and research.


Where do you land?

Depending on your preferences and availability, you will be assigned to one of four Data and Technology Platforms (Flight, Ground, Integrated Planning & Control or Human Resources). You will be working in a scrum team of around 10 people in one of KLM’s offices at or around Schiphol Airport.


Your profile

We are looking for passionate and talented Data Scientists, for curious builders who are biased towards action, communication and enjoy working in a fast-paced and international environment. 


  • You have completed a master's degree in a relevant field with focus on operations research.
  • You have at least 4 years of first-hand experience in operations research roles in an enterprise or commercial setting.
  • You are highly proficient in at least one of the following programming languages: Python, C++, Java.
  • You can take the lead on development and industrialization of operations research models and are preferably academically active.
  • You can contribute to the platform and company vision on data science solutions.
  • You are experienced in advising businesses on optimization questions.
  • You can explain complex technical topics to peers, non-technical colleagues and management in an easy to digest way and adapt style to suit the audience. 
  • You are fluent in English, being able to communicate in Dutch is a plus.

We offer

We offer a dynamic and challenging position that provides opportunities to apply leading edge craftsmanship and where you can make a difference.

KLM is on its way to become the world’s leading data and technology-driven airline, which means that you will be working with talented and driven people within and outside your field, on cutting-edge technology and with top-level equipment. You will be part of our cross-business Data Science Community that organizes lectures, information sessions, hackathons and more.

We offer a clear career path with ample opportunity for growth. Your manager will also have a data science background and will therefore be able to truly help you develop both your soft and hard skills. We will be investing in your development as a professional, for example by allowing you to spend over 10% of your time on learning anything you want during your weekly Learning & Development afternoon and quarterly hacking week.

Other benefits are:

  • A gross salary between € 4,000 and € 6,00 per month (depending on your level and relevant experience)
  • 10% of your time set aside for personal learning and development
  • A good pension scheme, end oy the year bonus and 8 percent holiday pay
  • 25 vacation days and 5 extra days off
  • Great discounts on airline tickets
  • A travel expenses scheme and free use of the bus network around Schiphol
  • Discount of your health insurance
  • A personal budget for sustainable employability


Ready for your next destination?

Don’t wait any longer, send us your CV before the final boarding call on 31-10-2021! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks you will receive a message from us. Your application procedure consists of an interview and possibly an assessment.



If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #9081.


Hiring manager






Details from this vacancy are not to be used for marketing purposes.