Operations Research Consultant

Type vacature: Regular
City: Amstelveen
Hours per week: 32-40
Education: Bachelor's degree (HBO Bachelor); Master's degree (WO Master)

Apply before: 10/31/2021



You have flown with us, but what do you know about the operations behind every flight? Our whole company is one giant optimization puzzle: Should that London flight depart at 10:05 or 10:20? Can we reduce food waste by accurately predicting the number of passengers 14 days in advance? How should we balance breaks for check-in agents such that queues are minimized? How can we optimize our crew rosters such that we can accommodate the personal preferences of all our crew members? What is the most efficient aircraft for each flight to minimize fuel consumption and  environmental impact? In a major European airline operating at one of the busiest airports in the world, there is always an optimization challenge waiting for you.


We are looking for Operations Research Consultants who will help us develop innovative data science tools and to ensure that they match the business needs.  Are you ready to make a difference in our new Data & Technology organization?

What are you going to do?

Be ready to truly make a difference. As an Operations Research Consultant, you will apply your knowledge and skills from optimization and data science to change the way KLM works, driving innovation and transforming KLM into a truly data-driven organization. But it does not end there. You might work on state of the art scientific developments in KickstartAI (kickstartai.nl), be sent around the globe as part of the KLM/BCG partnership to build market-leading AI solutions (airlineoperations.ai) or contribute to the partnerships that we have with various universities to drive innovation and research.


Where do you land?

Depending on your preferences and availability, you will be assigned to one of four Data and Technology Platforms (Flight, Ground, Integrated Planning & Control or Human Resources). You will be working in a scrum team of around 10 people in one of KLM’s offices at or around Schiphol Airport.


Your profile

We are looking for passionate and talented Data Scientists, for curious builders who are biased towards action, communication and enjoy working in a fast-paced and international environment. 


  • You have completed a bachelor's or master's degree in a relevant field with focus on operations research or computer science.

  • You understand existing operations research models and can make (substantial) contributions.

  • You can translate real-world problems into an optimization model and can evaluate model quality using appropriate metrics.

  • You can write modular code and use appropriate optimization libraries, preferably in one of the following languages: Python, C++, Java.

  • You can explain modelling-related topics to peers and non-technical colleagues in an easy to digest way, and you can adapt style to suit the audience.  

  • You are fluent in English, being able to communicate in Dutch is a plus.

We offer

We offer a dynamic and challenging position that provides opportunities to apply leading edge craftsmanship and where you can make a difference.

KLM is on its way to become the world’s leading data and technology-driven airline, which means that you will be working with talented and driven people within and outside your field, on cutting-edge technology and with top-level equipment. You will be part of our cross-business Data Science Community that organizes lectures, information sessions, hackathons and more.

We offer a clear career path with ample opportunity for growth. Your manager will also have a data science background and will therefore be able to truly help you develop both your soft and hard skills. We will be investing in your development as a professional, for example by allowing you to spend over 10% of your time on learning anything you want during your weekly Learning & Development afternoon and quarterly hacking week.

Other benefits are:

  • A gross salary € 2,965 and € 4,500 per month
  • 10% of your time set aside for personal learning and development
  • A good pension scheme, end oy the year bonus and 8 percent holiday pay
  • 25 vacation days and 5 extra days off
  • Great discounts on airline tickets
  • A travel expenses scheme and free use of the bus network around Schiphol
  • Discount of your health insurance
  • A personal budget for sustainable employability


Ready for your next destination?

Don’t wait any longer, send us your CV before the final boarding call on 31-10-2021! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks you will receive a message from us. Your application procedure consists of an interview and possibly an assessment.



If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #9062.


Hiring manager






Details from this vacancy are not to be used for marketing purposes.