Consultant Decision Support

Type vacature: Regular
City: Amstelveen
Hours per week: 32-40
Education: Master's degree (WO Master); Master's degree (HBO Master or WO-pre-master); Master's degree (HBO Master)

Apply before: 10/28/2021




Are you an entrepreneurial team player who loves IT? Do you have the bright ideas it takes to improve existing processes and systems and to maximize our revenues? Get on board with Air France-KLM where you’ll work with the latest technologies and best colleagues on challenging projects.



What are you going to do?

Together with your colleagues, you will support management and business in making complex decisions. You will develop advanced Decision Support Systems, especially for the Pricing and Revenue Management department, with the intention to fill flights with the best-paying passengers. Your eye for detail spot fluctuations in consumer behavior. Perhaps you notice a disproportionate number of searches coming in for Madrid at the end of May? You take the initiative and discover that Ajax will be playing in the Champions League finals. Your colleagues won’t open up too many cheap seats on the flights because under these circumstances we expect well-paying passengers will turn up.


You will be working in a Scrum/Agile environment with the latest technologies. You know the business, take care of needs and talk to many different people; from baggage handlers to the CEO. You could say that you are the business, programmer and business analyst in one. When you receive a request from above or have a new idea, you go for it. Possible organizational, hierarchical or political barriers won’t stop you. This way, you deliver a continuously improved product.


The Decision Support Systems you’re building, from which data and insights will be generated, form the basis for achieving revenue targets. This is the reason why our team plays a crucial role in the profitability of Air France-KLM.


Tasks & responsibilities


  • You develop and implement Decision Support Systems, based on your knowledge of relevant business processes and operations research models
  • You look for moments that offer commercial opportunities and/or that contribute to the efficiency of the company
  • You implement new techniques in the field of big data, artificial intelligence and machine learning
  • You will be involved in various business projects
  • You maintain contact with various stakeholders inside and outside of Air France-KLM from your colleagues in Paris to partners who work with your systems



Where do you land?


You will join a young, international team operating in the heart of the commercial organization. You can count on 25+ colleagues of different nationalities, a positive work atmosphere and after work drinks. You will be based at our head office in Amstelveen, but you will regularly fly to Paris and sit at the table with your fellow consultants at Air France. We sell our Decision Support Systems to other airlines worldwide so you could also train others or give a sales pitch once in a while – anywhere in the world!



Your profile


You are an enthusiastic and entrepreneurial team player that excels in a fast paced environment. Logical thinking and analysis come naturally for you, so does IT. That's a good thing because you will develop and implement our decision support systems yourself. Existing processes are not a given for you. You’re someone who is always looking for ways to innovate or improve existing processes. Sure, changes may create some resistance, but with your continued persuasion and excellent communication skills, there’s no doubt about achieving your goals. On top of it all, you’re great at building and maintaining relationships with cultural sensitivity. Last but not least: no way will you say “no” to working on location in Paris. Un croissant et un café, and let’s go!


Educational and professional background


  • A master degree in econometrics, operations research, (applied) mathematics, computer science or a similar degree
  • Maximum of 5 years of relevant professional experience
  • Mastery of one or more programming languages is an advantage, especially C++ or the MEAN Stack environment



We offer

  • A challenging role at an unique employer in the Netherlands
  • A gross salary between € 45.000,- and € 60.500,- per year
  • Plenty of room for personal development and wonderful career opportunities
  • A good pension scheme, end of the year bonus and 8 percent holiday pay
  • 25 days of paid holiday and 5 extra days off
  • Great discounts on airline tickets (if you have been in service for at least 6 months)
  • A travel expenses scheme and free use of the bus network around Schiphol
  • Discount of your health insurance
  • A personal budget for sustainable employability


Ready for your next destination?

Don’t wait any longer, send us your CV before the final boarding call! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks you will receive a message from us.



If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #8941.


Hiring manager

Rene Bloemers: RENE.BLOEMERS@KLM.COM or +31610839255



Coen Baljon: COEN.BALJON@KLM.COM or +31 629229122


Details from this vacancy are not to be used for marketing purposes.