KLM Cityhopper Cabin crew

KLM Cityhopper cabin attendant

At KLM Cityhopper we carry out more than 300 flights per day, taking our passengers to about 70 European destinations. That means that not only do you provide a lot of service in a short time, but also that you can touch down in no fewer than three European destinations in a single day! Are you ready for take-off? 

KLM Cityhopper Cabin Crew

At KLM Cityhopper we carry out more than 300 flights per day, taking our passengers to about 70 European destinations. That means that not only do you provide a lot of service in a short time, but also that you can touch down in no fewer than three European destinations in a single day! Are you ready for take-off? 

Ultimate service on short flights

You have what it takes to provide the best service, even on shorter flights. Time and attention for our passengers is your priority. As there are only two of you on board, you have a lot of responsibility. You relish the challenge and can tackle it like no other.

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Your profile

We are looking for customer-focused go-getters, who are still energetic and positive even after a long day's work. Additionally:

  • You are at least 18 years old and between 1.58 and 1.85 meters tall
  • You have a minimum senior general secondary education (havo) or intermediate vocational education diploma (mbo, level 3) and speak good English and Dutch
  • You have at least 1 1/2 years’ work experience in a service-oriented environment
  • You have no visible tattoos, piercings or other bodily decorations
  • You can be at Schiphol within one hour

Sounds like something for you?

  • Your schedule is planned one month in advance.
  • You work 80 hours per two weeks. Sometimes you have one day off a week, and at other times two or three days.
  • Per week, you are away from home for one to four consecutive nights. A lot of your free time will be spent at your destinations.

  • You may be scheduled for 40 hours, but be away from home for 70 hours in that week. We therefore put a lot of demands on your flexibility and free time. So, that needs to suit you.

    Selection procedure

    You need to be made of the right stuff to make a difference in the air. Do you also meet the basic requirements? Then we look forward to receiving your application.

    • Round 1: Record a video explaining your motivation
    • Round 2: Hard selection criteria
    • Round 3: Oral English exam
    • Round 4: Meet & Greet and short presentation
    • Round 5: Digital personality test

    Training

    Have you successfully completed the selection procedure? Congratulations! As soon as there is a place available, we will invite you to our training course where you will learn all you need to know to successfully take to the air.

    • Phase 1: Preparation for the training course using our e-learning programme (duration 40 hours)
    • Phase 2: A 25-day, full-time training course at Schiphol-North.
    • Upon successful completion of the basic course, we will offer you a five-year contract.

    Employment terms and conditions

    As a cabin attendant you are of great value to us. That is why we are happy to reward you. You can count on:

    • A gross starting salary of € 2.235,86 per month
    • 34 days annual leave
    • 8% holiday bonus and a year-end bonus of 7.58%
    • Discount at hotels and car hire companies, among others.

    Employment terms and conditions

    As a cabin attendant you are of great value to us. That is why we are happy to reward you. You can count on:

    • A gross starting salary of € 2.235,86 per month
    • 34 days annual leave
    • 8% holiday bonus and a year-end bonus of 7.58%
    • Discount at hotels and car hire companies, among others.

    Frequently Asked Questions

    Do you have any questions? There's a good chance you will find the answers among the frequently asked questions.

    faq

    Frequently Asked Questions

    Do you have any questions? There's a good chance you will find the answers among the frequently asked questions. 

    Go to FAQ (LINK TO BE ADDED. Is this a blog page? Where is the FAQ? We can also implement here?)

    Meet the crew

    Constance Dercksen, senior cabin attendant

    ‘At Cityhopper we work with a small team. This means lots of responsibility.’

    'European flights are short and therefore you really have to "roll up your sleeves". But you get a lot of satisfaction from hard work. I've visited cities which I wouldn't usually go to and in my secondary job as line trainer, I train new colleagues. So, it's never boring. As soon as I report to the crew centre I leave everything in my personal life behind me and am 100% focused on my work.'

    Deion Lourensz, cabin attendant

    ‘Surprising the Spanish speaking passenger with “bienvenido a bordo."’

    ‘On our shorter flights you get to deal with passengers with many different nationalities. When you address a passenger in their own language, they are usually very grateful and surprised. Secretly it gives me quite a boost.’

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