Cabin attendant KLM

Do you have what it takes to provide the best service at an altitude of 12,000 metres? Are you still energetic and positive even after a hard day's work? And do you have no problem being away from home several nights a week? Then we want you!

You are the face of KLM. You fly our customers to destinations over the whole world and play a crucial role in their experience with us. You provide our passengers with the personal attention they have come to know and expect from KLM – and sometimes that bit extra. Up in the skies you show what you're made of. 

KLM Cabin Crew

Do you have what it takes to provide the best service at an altitude of 12,000 metres? Are you still energetic and positive even after a hard day's work? And do you have no problem being away from home several nights a week? Then we want you!

You are the face of KLM. You fly our customers to destinations over the whole world and play a crucial role in their experience with us. You provide our passengers with the personal attention they have come to know and expect from KLM – and sometimes that bit extra. Up in the skies you show what you're made of. 

KLM Cityhopper

The vacancy at KLM is currently closed. At KLM Cityhopper we are still looking for go-getters! View the vacancy via the button below. 

The art of touching passengers

For many passengers, the personal contact they have with our cabin attendants is an important reason for flying with KLM. That's why we are looking for cabin attendants with a personality that makes the difference. Those that can bring a smile to our passengers faces with ease. And who energetically apply themselves to providing safety and service on board. Have you mastered the art of transforming passenger journeys into unforgettable experiences?

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The world at your feet

We are looking for open and energetic personalities with a genuine interest in others. Additionally:

  • You are at least 21 years old and between 1.58 and 1.90 metres tall
  • You have a minimum of a senior general secondary education (havo) or intermediate vocational education diploma (mbo, level 4) and speak good English and Dutch
  • You have at least 1 1/2 years’ work experience in a service-oriented environment
  • You have no visible tattoos, piercings or other bodily decorations
  • You can be at Schiphol within one hour during an on-call shift

Selection procedure

The selection procedure for cabin attendants consists of quite a few rounds. This is necessary in order to maintain our reputation with regard to safety and service on board.

  • Round 1: Selection basic requirements
  • Round 2: Digital tests: an English language, capacity and competency test, and a video pitch
  • Round 3: Meet & Greet or Serious Game, depending on RIVM measures
  • Round 4: Interview with two recruiters, in which we assess your verbal English proficiency
After a positive completion of the selection, security screenings and a medical examination will follow. Blood and urine tests for medication, alcohol and drugs will make up part of this examination. For more information, please refer to the FAQ's.

Basic Course

Have you successfully completed the selection procedure? Congratulations! As soon as there is a place available, we will invite you to our basic course where you will learn all you need to know to successfully start as a cabin attendant.

  • Phase 1: Preparation for the course using our digital programme (duration 40 hours)
  • Phase 2: Basic course: a 20-day, full-time training course at Schiphol-East.

Employment terms and conditions

As a cabin attendant you are of great value to us. That is why we are happy to reward you. You can count on:

  • A gross starting salary of € € 2,338.27 per month
  • A daily allowance when on location
  • Profit sharing and a 13th month
  • Travel allowance
  • Discount at hotels and car hire companies, among others.

Frequently Asked Questions

Do you have any questions? There's a good chance you will find the answers among the frequently asked questions.

faq

Frequently Asked Questions

Do you have any questions? There's a good chance you will find the answers among the frequently asked questions.

faq

Meet the crew

Marloes Felix, purser

‘A good atmosphere within the team is really important: this radiates to the passengers.’

'I've enjoyed working at KLM for the past 26 years. It's great fun as purser – and a challenge too- to create a good teamspirit with my crew. During the briefing, I try to make a direct connection and get to know the crew members in a short space of time. Only with teamwork can we make it a great flight!'

Donovan Berends, cabin attendant

'With a small gesture I try to make passengers feel welcome on board.’

'Interacting with passengers from different cultural backgrounds provides variety and challenges. I really receive the whole world on board. When I see my passengers disembarking happy and healthy that gives me a big boost!'

Vacancies

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