Legal information

Privacy statement

Privacy Statement 

KLM handles your data in confidence. We only process your personal data for the purposes described in this Privacy Statement. KLM’s privacy policy complies with current Dutch and European privacy legislation. When we refer to “processing” we mean: collecting, recording, storing, organising, transferring, adapting, changing, looking up, consulting, using, restricting, disclosing by sending, distribution or any other way of comparing, blocking, destroying and wiping recruitment and selection information. 

Registration in the KLM vacancies system 

When you register in the KLM vacancies system, KLM only uses your personal data for the purposes of an efficient and effective recruitment and selection process.  

The recruitment and selection purposes at KLM are: 
– comparison of the applicant’s data with the vacancy or vacancies; 
– communication of the recruitment and selection procedures; 
– contacting applicants to schedule job interviews; 
– passing on information about other relevant vacancies to applicants.  

Your data may be passed on to any of KLM’s business units and KLM’s subsidiaries. Where applicable, with your permission your personal data may also be provided to selection and assessment agencies that act on KLM’s behalf. These organisations may use this data to contact you.  

If you currently work or have worked for KLM through an employment agency or selection agency, your data may also be used to retrieve information about your employment history.  

We may also use your personal email address for training and scheduling purposes until a KLM email address is available for you.  

When you activate your profile, we may contact you in person or send you an email if a suitable vacancy is available for you. You can also create a job alert yourself. KLM gathers and processes applicants’ data directly or through the KLM vacancies system. KLM also gathers and processes applicants’ data through personal contacts, telephone calls and/or email. Examples of applicants’ data include: the applicant’s contact details (name, gender, address, etc.), the applicant’s education (training, courses, etc.), employment history (previous employers, references, etc.). 

KLM does not gather or process any sensitive information about applicants, such as information that reveals your race or ethnic background, political or religious belief, membership of a trade union, health or sexual orientation. If sensitive information is gathered about an applicant due to particular circumstances, KLM will request express written consent from the applicant for this purpose. If an applicant provides sensitive personal information to KLM without being asked, the applicant gives permission to KLM to use this for recruitment and selection purposes. The data of applicants that is collected and processed by KLM are appropriate, relevant and not superfluous for the specific purposes for which they are gathered and processed. 

KLM does not sell or commercialize applicants’ data to any third party. KLM may be required under the applicable legislation to disclose certain items of applicants’ data to third parties, such as the competent investigation authorities. 

After you activate your profile or your application, you give KLM permission to store your personal data for up to 1 year. After this period, we will remove your data from our database. KLM retains the right, if there appears to be reasons for so doing, to immediately remove the data.  

A screening process (into criminal records) may form part of the application procedure. Depending on the nature of the job that you are applying for, KLM will provide you with further information about the screening that will be carried out. 

If you would not like to be contacted by KLM in the future, you may unsubscribe through your personal profile. 

KLM uses various technical, physical and organizational protection measures to safeguard the integrity, confidentiality and availability of applicants’ data. KLM has implemented security technologies to protect the applicants’ data it stores against access by unauthorized persons, incorrect use, unlawful or abusive destruction and/or loss. Access to applicants’ data is restricted to KLM staff members who are involved with recruitment and selection activities. KLM staff members are obliged to respect the privacy of applicants and to keep applicants’ data confidential. KLM has adequate protection measures in place to protect the manual and electronic processing of applicants’ data and to prevent any misuse of this data.  


If you have any questions, comments or complaints about the protection of your personal data, contact the KLM Privacy Office. 

KLM Privacy Office – AMSPI  

P.O. Box 7700 

1117 ZL Schiphol Airport, the Netherlands  




KLMs cookie policy

What are cookies?

Cookies are small data files which are downloaded onto your device by the website which you are visiting. The next time you visit the same website, cookies ensure that your device is recognised. By using cookies and similar technologies such as pixel tags/beacons and scripts ('cookies'), this website can save information about visits and visitors. We place some of the cookies on the websites ourselves, while other cookies are placed by third parties. Third-party cookies may collect data outside our websites as well.

Cookies can be utilised to make visiting a website more personal, by, for instance:

  • displaying relevant navigation settings;
  • remembering visitors preferences;
  • improving the overall user experience and
  • limiting the number of advertisements shown.

KLMs use of cookies

KLM uses the information which it has collected through cookies for the purposes stated in KLMs Privacy Policy.

Required cookies

These cookies are required to use this website and can't be turned off.

Analytical cookies

These cookies help KLM to improve its websites. The cookies collect information about the way in which visitors use KLMCareers, including information about the pages most visited or the number of error messages displayed. WebAnalytics cookies are one example of this type of cookie.

  • Help us improve all our websites
  • Collect anonymous information about how visitors use our websites
  • Also collect information about the most visited pages
  • Tell us how many error messages were displayed

Advertisement cookies

When the advertisement configuration is switched on, we use cookies to collect information on your visits to and clicks on our website and third-party websites in order to make our content and advertisements relevant to your interests. These cookies are typically placed by third-party advertising networks if you have given us consent to do so. These networks are companies which act as intermediaries between us and advertisers. They collect information about your use of our website and other third-party websites.

Advertisement configuration cookies are used:

  • So you can share content with your friends on social media platforms such as Facebook and Twitter. These platforms may use these cookies for their own purposes, including advertising.
  • Used to collect information about your visits and clicks to our website and third party websites
  • Used to show you relevant, personalized advertisements from offers online and offline
  • Measure the effectiveness of our advertising campaigns by tracking clicks
  • Limit the number of times you see an ad
  • Can be used by social media platforms such as Facebook and Twitter for their own purposes

Functional Cookies

These cookies provide a better customer experience on this site, such as optimizing video performance. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.

You can always change your cookie preferences in the Cookie consent manager that you can find in the footer of the website.


The greatest possible care has been devoted to the content of KLM Careers. Nevertheless, KLM can in no way guarantee the correctness or completeness of the information. Therefore no rights can be derived from the content of the website. KLM does not accept any liability that may arise from the content of this website.


Copyright applies to all the content of KLM Careers (including photography and videos). No part of this website may be reproduced, stored in an automated database or made public in any form or manner, whether electronic, mechanical, photocopying, recording or any other way. This is only possible after prior written permission from KLM.