Application URL: 

IT Specialist Engineering

Type of vacancy: Regular
City: Schiphol Rijk
Hours per week: 40
Education: Bachelor's degree (HBO Bachelor); Master's degree (HBO Master)
Apply before: 02/16/2023




Have you ever looked above in the sky and see the KLM blue plane and wonder how does this company arrange the “Monitoring” for the entire Airfrance KLM company? Within IT Operations, we are looking for an IT Engineer Specialist for our monitoring platforms. As a proven IT Specialist, you will work on maintaining and developing the monitoring infrastructure for applications.

What are you going to do?


You will work directly with our internal customers within Airfrance & KLM company to implement, configure, provide training and deliver use-case consulting. You will represent the monitoring tool as a trusted adviser, guiding the customers along their digital transformation journeys. You will have the opportunity to learn new technologies in the cloud while using your existing knowledge of web applications. Ideally you have a background in technology with an application focus and are a natural problem solver who likes a variety of challenges. The Monitoring Competence Center touches multiple groups, making this a visible position within our internal customers. It helps to be personable and outgoing because you will be right in the middle of things, having regular interactions with developers, architects, business analysts, and line-of-business executives. You have a broader customer understanding to fulfill the monitoring needs. You need to have the drive to maintain the monitoring infrastructure and continuously optimize, improve and automate. 


•    Define and deliver education sessions focused on Application Performance Monitoring, such as Kibana, Grafana, Dynatrace solutions in our customers’ environments 
•    Consult with customers to understand, and then meet, their business and technical goals 
•    Install, configure, and troubleshoot with the APM monitoring products 
•    Serve as subject matter expert on APM techniques and best practices, combining product expertise with your skills and knowledge 
•    Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc. 
•    Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices 
•    Use the APM product such as “Dynatrace” to find and point out obvious application performance problems and other low-hanging fruit for those great “aha!” moments 
•    Build relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle 
•    Recommend complementary products or product features to meet customer goals 

Where do you land?


You will work at Schiphol-Rijk, Pov Building with your future team colleagues in a dynamic and young team. You will will  be working hybride with a minimum of 2 days in the office and occasionally fly to Valbonne.

Your profile


Required Skills: 

•    Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience 
•    2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptable 
•    2-3+ years consulting or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure) 
•    Architectural understanding of either the Azure, Kubernetes, Docker or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc. 
•    Experience with data presentation via charts and dashboards 
•    Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications 
•    Proven problem-solving nature, with an engaged, self-motivated, can-do attitude 
•    Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line 
•    Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox 
•    Excellent verbal and written Dutch and English, optional French or regional communication skills and attention to detail 


Desired Experience:    

•    Prior senior-level development experience in Java, .NET, or PHP environments 
•    Experience in DevOps, CI, and CD 
•    Experience in a major vertical such as Finance, eCommerce/Retail, Insurance 
•    Performance tuning in other application tiers (Database, Network, Storage, etc) 
•    Current knowledge of and certifications in “new stack”, cloud, big data, and other key technologies (AWS, GCP, Azure, Google, PCF, OpenShift, Docker, Kubernetes, AKS, SNOW, Splunk) 
•    Scripting (Phyton, NodeJs) 
•    Automation (Ansible, Bamboo, GitHub) 



We offer

  • A challenging role at an unique employer in the Netherlands;
  • A gross salary between €3.726,17 and €5.323,10 per month;
  • Plenty of room for personal development and wonderful career opportunities;
  • A good pension scheme and 8 percent holiday pay;
  • An end of the year bonus of 8,33% 
  • 25 days of paid holiday and 5 extra days off;
  • Great discounts on airline tickets (if you have been in service for at least 6 months);
  • A travel expenses scheme and free use of the bus network around Schiphol;
  • Discount of your health insurance;
  • A personal budget for sustainable employability.

Ready for your next destination?

Don’t wait any longer, send us your CV before the final boarding call on 02/16/2023! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.

A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.



If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #12908 .


Hiring manager






Details from this vacancy are not to be used for marketing purposes.