Application URL: 

Scrum Master Level 3

Type of vacancy: Regular
City: Schiphol Oost
Hours per week: 32-40
Education: Master's degree (WO Master); Bachelor's degree (HBO Bachelor); Master's degree (HBO Master or WO-pre-master); Master's degree (HBO Master)
Apply before: 10/01/2023




Flight KL691. Made possible by you, Scrum Master. You are the facilitator and coach of agile methodologies who ensures that cross-functional teams are aligned, empowered, and continuously improving. This enables us to further optimise our operations. As a KLM employee, you contribute to unforgettable flights. Whatever your roll.


What are you going to do?


Very briefly, you’ll be the champion of Agile methodologies, leading the way in facilitating Agile ceremonies and processes. You will use your expert coaching and guidance skills to ensure team members are aligned with Agile principles and empowered to drive continuous improvement. Working closely with cross-functional teams, including developers, data scientists, and business stakeholders, you will ensure that KLM delivers high-quality solutions that will make its customers happy.


In addition;

  • You remove impediments that may be preventing the team from reaching their full potential and ensuring that they have the resources and support they need to be successful.
  • You ensure transparency and visibility into the team's progress and performance through the use of Agile reporting metrics and tools such as Jira and Confluence.
  • You collaborate with Product Owners to ensure that user stories are well-defined, prioritized, and aligned with business goals and customer needs.


Where do you land?


You will land in our dynamic Data and Technology department, which consists of five business platforms. You will work with a diverse team of professionals who are passionate about driving innovation and excellence in the aviation industry. You will have access to cutting-edge technology and resources, as well as opportunities for career development and growth within our organization.


Your profile


You love coaching and facilitating. You have strong communication skills, enabling you to build strong relationships with team members, stakeholders and leadership alike. You are an experienced Agile practitioner who possesses a deep understanding of Agile methodologies and frameworks such as Scrum, Kanban, and Lean. You have a proven track record of successfully leading Agile teams in the delivery of high-quality software solutions.


Additionally, you have;

  • A bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • A Certified Scrum Master (CSM) or equivalent certification.
  • At least 3 years of experience as a Scrum Master in a software development environment.
  • Experience with Agile tools such as Jira, Confluence, and Agile reporting metrics is a plus.



  • Building and maintaining relationships
  • Business Orientation
  • Coaching
  • Cross cultural awareness
  • Cross functional awareness
  • Delivering results
  • Impact
  • Teamwork


We offer

  • A challenging role at an unique employer in the Netherlands;
  • A gross salary between € 3.800,- and € 6.100,- per month;
  • Plenty of room for personal development and wonderful career opportunities;
  • A good pension scheme and 8 percent holiday pay;
  • An end of the year bonus of 8,33%;
  • 25 days of paid holiday and 5 extra days off;
  • Great discounts on airline tickets (if you have been in service for at least 6 months);
  • A travel expenses scheme and free use of the bus network around Schiphol;
  • Discount of your health insurance;
  • A personal budget for sustainable employability.

Ready for your next destination?

Don’t wait any longer, send us your CV before the final boarding call on 10/01/2023! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and security research.

A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.



If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #14851 .


Hiring manager




Coen Baljon: COEN.BALJON@KLM.COM  or +31 629229122


Details from this vacancy are not to be used for marketing purposes.