Sollicitatie URL: 

Aircraft Data Communications Specialist

Type vacature: Regulier
Functieniveau: MSG2
Plaats: Schiphol Oost
Uren per week: 40
Opleidingsniveau: HBO Bachelor; HBO Master; HBO Master/ WO-pre-master; WO Master
Solliciteer t/m: 07-10-2022


“Look at my software fly!” 

You might just say this when you see a KLM plane go by. With the software you develop together with your team, you optimize flight operations. Does this appeal to you? Then read on quickly and maybe this vacancy is just the right one for you. 



You operate at the intersection between aviation and IT. You manage and maintain the systems that enable data communication between aircraft and the ground. 


Thanks to your work, pilots can communicate with air traffic controllers or KLM specialists via special chat functionality. For example, if it turns out that the aircraft engine, whose status is monitored in real-time, is displaying excessive consumption, action can be taken. This could be an indication that there is an imminent engine failure. In such a case, communication between air and ground is essential. The chat functionality also ensures that the fuel supplier at London Heathrow receives a message when no fuel is needed so that the unnecessary trips he made to KLM Cityhoppers until recently are a thing of the past. After all, now he knows that they still have enough fuel with them to make the return trip. And then there are our colleagues in the cabin, they get flight information through their screens, which has been transported through your system, so they can inform passengers about their connecting flights before touch-down. 


What can you get out of the aircraft, and how can that best serve the demand from the business? This is a question you ask yourself every day 

What are you going to do? 

Your work is critical to the flight operations and aircraft maintenance of the KLM Group. But your work scope extends beyond that. Sometimes you’ll be programming at home or at the office, and on other days you can be found in the cockpit. You’ll also be part of contract negotiations or working with various stakeholders to design new software solutions while using your (aircraft) IT and business knowledge. 


The impact of what you do is big. In fact, without data communication and the software you developed, tickets would be far too expensive and aircraft maintenance very inefficient... Probably, there would be no flying at all! 


At a glance: 

  • You will define data communication policies 

  • You will translate requests from the KLM group into technical solutions, using your broad business process and IT knowledge. 

  • You will program aircraft software (such as ACARS, FMS, ECL, and SATCOM).

  • You will design and maintain ground (datalink) IT solutions. 

  • You will advise on the latest developments in areas such as satellite communications, aircraft IT systems and the introduction of the Airbus A320 in order to provide optimal support to the KLM business. 

  • You will keep your professional knowledge up to date by attending training courses and actively participating in industry working groups. 

  • You are willing to be available to support operations 24x7, on a rotating schedule. 



Where do you land? 

Platform Flight is part of the new Data & Technology organization within KLM IT. The platform has eight value streams or different teams that work with different parties within KLM such as pilots, crew, mechanics, and flight planners.  

You will work in a young, small, multidisciplinary, self-steering team, where you are very close to the operation. We are generalists and specialists at the same time. This ensures a lot of dynamism, and there is "never a dull moment". 



Your profile 

You are an inquisitive and proactive team player who feels at home in our Scrum/Agile environment. You are very interested in the aviation world, and you have the necessary expertise. You are not afraid of change. With your strong communication skills, you work effortlessly with different stakeholders: from aircraft technicians and pilots to flight dispatchers and IT engineers. Thanks to your ‘helicopter view’ you keep overview and with the wishes of the business in the back of your mind you look for the right solution. Your "getting things done" mentality will take you far, as will your methodical approach, and you will dedicate yourself full of energy to the continuous improvement of our department and KLM. 


Additionally, you have: 

  • Relevant work experience 

  • A college or university degree, preferably in IT or engineering. 

  • Good grasp of the English language, Dutch is welcome. 

  • Experience in software development. 

  • Knowledge of terms such as ACARS, CPDLC, datalink service provider, aircraft IT, ARINC standards, VHF, SATCOM is a plus. 

  • Interest in or experience with avionic systems and (new) aircraft data connectivity technologies is also a plus. 

  • A good sense of humor :-) 


According to research, women are less inclined to apply than men if they do not meet all the job requirements. We think that is a shame, because as far as we are concerned, 'the perfect candidate' male or female is a myth. If you have the ambition to grow in all aspects of this role, we look forward to your application. 

We offer  

  • An inspiring workplace in a self-steering team with a lot of responsibilities. 

  • A gross salary between €3581 and €5116 per month, depending on the level of experience 

  • Plenty of room for personal development and wonderful career opportunities 

  • A Macbook Pro (or Windows laptop) and mobile phone. 

  • A good pension scheme, end of the year bonus and 8 percent holiday pay 

  • 25 days of paid holiday and 5 extra days off 

  • Great discounts on airline tickets (if you have been in service for at least 6 months) 

  • A travel expenses scheme and free use of the bus network around Schiphol 

  • Discount on your health insurance 

  • A personal budget for sustainable employability 



Ready for your next destination? 

Don’t wait any longer, send us your CV before the final boarding call on 07-10-2022! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks you will receive a message from us. Your application procedure consists of two interviews and a possible tech assessment.