Application URL: 

Product Owner API Enablement

Type vacature: Regular
City: Amsterdam
Hours per week: 32-40
Education: Bachelor's degree (VWO or HBO Propedeuse); Bachelor's degree (HBO Bachelor); Master's degree (HBO Master or WO-pre-master); Master's degree (HBO Master); Master's degree (WO Master)

Apply before: 09/01/2022




Air France-KLM Digital is looking for a colleague who is passionate about technology. The world is changing rapidly, especially when it comes to this. As an organization, it is important to see opportunities within this fast-changing environment and to pioneer new ideas and innovations.

Within Digital, the objective is to make the customer journey as hassle free and personalized as possible across all domains, in order to make the customer keep coming back to Air France KLM.


The opportunity to become a platform company is increasingly evident today. Thanks to APIs, companies gain a new ability to connect to their customers by expanding their channels, innovating their offers, and improving engagement. With that trend in mind, Air France KLM started its open API journey in 2013, and today, we have a marketplace where internal and external consumers could explore, get access, and use our APIs. In this context, the Developer Portal team is in charge of developing and maintaining the developer portal (API marketplace) and helping the external consumers connect effortlessly.


Are you willing to make a real difference to our passengers?

Can you work with stakeholders and developers with different areas of expertise and coming from various organizational domains, locations and cultural backgrounds?

Would you like to collaborate with our partnership managers and external companies?  Do you want to work in the most innovative and dynamic environment within AFKL?

If you answer these questions with YES, then we might have the opportunity for you!



What are you going to do?


As a Product Owner for API Enablement you will be responsible for the developer portal, as well as acting as API community manager. On a day-to-day basis, your responsibilities include:


  • Manage the developer portal’s product team sprints, roadmap and vision, lifecycle and stakeholders
  • Pick up various tasks, eg. test within the team if required to unblock impediments
  • Prepare quarterly scrum planning (PI) ceremonies (alignments, refinements etc.)
  • Advocate for maturity and improvements across all AFKL API product teams
  • Ensure APIs meet consumer needs & requirements and onboarding is smooth
  • Facilitate the developer community, suggesting impovements and guidelines in documentation or technical environments
  • Plan, coordinate, and execute API access enablement steps, including initial analysis, approvals, technical analysis, test, granting access, and deployment
  • Constantly analyze the current partner onboarding process, including the developer portal experience, and advise on improvements
  • Analyze data and share insights within the API community, focusing on “analytics” to ensure data-driven decision making




Where do you land?


Within Air France KLM Digital, we have implemented the Agile way of working (SAFE methodology). In this role as Product Owner, you are part of the Digital Product & Services department and the Developer Portal/API Enablement teams, working closely with the API Management team and aligning with numerous internal and external stakeholders and teams. You will report to the Digital API Product Manager.


On a day to day basis, you will work directly with internal providing/consuming product teams but also with partnership managers/external API consumers. On the other hand, you will work with several technical teams and IT staff (architects, Service Center Integration, SOA Repository and more)


Developer Portal/API Enablement teams are joint AF/KL. Your colleagues are located partly in The Netherlands (Amstelveen/ Schiphol-Rijk) and France (Paris, Toulouse, Valbonne), as well as India.


Your profile

 We are looking for a multi-skilled Product Owner who is keen to understand business and consumer needs, and can translate these into epics. Help our partners to connect and consume our APIs flawlessly, ensuring that his/her Scrum team will deliver the best result in the most efficient way.


As a Product Owner you are flexible; you like changing assignments according to the priorities set (together) and you are willing to work in a transversal manner. Last but not least, you are able to put yourself in our customer’s shoes.



Our ideal candidate:

  • Brings energy and shows curiosity
  • ICT background - API knowledge (design, dev, test, consumption) is a big plus
  • Preferably holds higher professional education diploma
  • Good analytical skills, can think of solutions and extract insights from data
  • Experience being a epic/product owner/manager or analyst
  • Has knowledge of and experience with digital processes (UX, UI etc.), concepts, techniques, and capabilities
  • An excellent team player who can work independently as well
  • Pro-active, well-organized result-oriented, and flexible
  • Good communication skills, both written and verbal in English
  • Easily interacts and connects with multiple stakeholders at various organizational levels
  • Is able to work effectively in a dynamic environment and has an agile mindset




We offer

  • A career within the dynamic AFKL Digital Product development department collaborating across the wider AFKL business, that provides you possibilities for entrepreneurship, growth and lots of freedom where you can make the difference;
  • Lots of freedom, in the tools you use, your working hours and location;
  • A challenging role at an unique employer in the Netherlands within an international environment;
  • A gross salary between € 3.581,48 and € 4.818,71 per month - depending on seniority and experience
  • Plenty of room for personal development and wonderful career opportunities;
  • A good pension scheme, end of the year bonus and 8 percent holiday pay;
  • 25 days of paid holiday and 5 extra days off;
  • Great discounts on airline tickets – travel standby everywhere in the world;
  • A travel expenses scheme and free use of the bus network around Schiphol;
  • Discount of your health insurance;
  • A personal budget for sustainable employability.


Ready for your next destination?

Don’t wait any longer, send us your CV before the final boarding call! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks you will receive a message from us.



If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #11588.


Hiring manager




Adri Beels: ADRI.BEELS@KLM.COM or +31628609681


Details from this vacancy are not to be used for marketing purposes.